Can I pay my bill online?
Payments can be made online using the following providers:
Where can I pay my bill?
Bill payments can be made at our Customer Care Office at the Garrison or any Sure Pay outlet. Payments can also be made in person at the following outlets:
- The Bank of Nova Scotia - all locations
- Royal Bank of Canada - all locations
- Post Office - all locations
- Republic Bank - all locations
- CIBC FirstCaribbean International Bank - (ATM only)
- Public Workers' Cooperative Credit Union
Can payments be made at any of the outlets without a bill?
Payments, with and without bills, can be made at our Customer Care office and all SurePay outlets once the account number is known. However, the bill is required for payments at all other outlets.
Can payments be made by mail?
Customers are encouraged, for their convenience, to mail their cheque payments as long as they allow adequate time for us to receive them before the discount or due date. All cheque payments should have the account numbers written on the back of the cheque. The mailing address is P.O. Box 1025, Bridgetown.
Can bills be paid by means of Debit cards or Credit cards?
At present we accept the debit card payments only. Payments using these debit cards can be made at our Customer Care office. Payments are not accepted using credit cards from any bank.
Are advance payments accepted?
Yes. Advance payments can be made at either of our Customer Care offices, by mail or at any SurePay outlet.
Can payments be made after normal office hours?
'After hour' payments can be made at SurePay outlets or online. Customers can also place payments (cheques only) in the "drop boxes" located outside of our Customer Services office.
If I place a payment in the 'drop boxes' when will it be processed?
Payments placed in the drop boxes during working hours are processed on the same working day, while those deposited after working hours are processed the next working day.